1. Click Start.
2. In the Search field type : cmd
3. Right click on the Command Prompt icon at the top of the Start Bar and choose Run as Administrator.
4. Type the following below in succession:
net stop spooler
del %systemroot%\system32\spool\printers\*.*
y
net start spooler
5. If it still doesn't work you might try different printer drivers, PCL drivers usually offer better printer support than Universal drivers, especially PCL5 drivers which are made for compatibility.
Hope so...
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